Tips and Tricks for Customer Service Training – Read articles related to creating repeat business by providing awesome customer service techniques.
Do you have 2019/2020 Training Budget Remaining? Pre-purchase training credits with New Zealand’s leading provider of professional development training today and instantly add between 5% and 12.5% bonus credit for use within 12 months. Take advantage of this great offer and make the most out of your Training Management Centre (TMC) Portal provided by PD […]
Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Wellington, Auckland and other cities in New Zealand. What was it about the customer service experience that
How to Give AWESOME Customer Service: Customer Service Training in Wellington, Auckland Read More »
What Are Centres of Excellence? Pd training is developing dedicated centres for excellence to provide organisations with comprehensive specialist programs to take the organisations to the next level. The centres for excellence will be Leadership for Leaders, Customer Service Excellence, Sales Excellence, Excellence in Coaching and Mentoring and Excellence in Dynamic Presentations. The centres for
PD Training is Developing Centres for Excellence Read More »
Our research tells us that our competitors never deliver these type of services because of a lack of creativity, and the reluctance to spend the money to provide the best possible resources to their customers.
Continuous Customer Service Improvement at pdtraining Read More »
On June 1st 2011, Professional Development Training added a range of new features based to our already cutting edge PD Training Client Portal that puts PD Training in a league of our own in Australia, and in the world as far as we know
World Class Customer Service at pdtraining Read More »
For a goal to have real meaning, it must be realistic. To gain new skills in setting goals and accomplishing them, consider participating in Goal Setting and Getting Things Done Training Course offered by pdtraining in Hamilton, Tauranga and other cities in New Zealand. A goal should push your limits and capabilities, but not exceed what
Goal Setting and Getting Things Done: Training Course in Hamilton, Tauranga Read More »
Increasing the skill levels of the whole Company increases business throughput without increasing head-count, maximising both profitability and growth potential
Top Sports Stars Pay for Training for Two Reasons; The Same for Businesses Read More »
An immediate judgment is made about your company based not on business research, financial analysis, results tracking, customer referrals or B2B needs analysis, but simply on the first thing they see or hear.
The Importance of Professional Telephone Skills: Training in Auckland, Hamilton Read More »
You know what? I got 3 customers in the 1st couple of weeks giving good comments on the forms, my first ones ever.
The reason this must be done gently, is that while the customer is NOT always right, they ARE always the foundation on which your business profitability is based.
Is the Customer Always Right? Customer Service Training Course in Auckland, Tauranga Read More »