Professional Telephone Skills


Professional Telephone Skills Training – Wellington, Auckland, Christchurch

Communicating over the phone requires a completely different set of communication skills because the people conversing cannot see each other. When looking to build skills in phone conversations, consider Professional Telephone Skills Training Course from pd training delivered in Wellington, Auckland, Christchurch. Even though many of us believe that our body language does not play […]

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Professional Telephone Skills Training – Wellington, Auckland, Christchurch


How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Auckland and other cities in New Zealand. One method to handle an angry client on the phone, which is […]

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland


Professional Telephone Skills Success Story! Dunedin, Hamilton, Christchurch

A personal learning journey… To excel at telephone conversations, consider participating in Professional Telephone Skills Training Course offered by pdtraining in Dunedin, Hamilton, Christchurch and other cities in New Zealand. Ever had the feeling you should have stopped and thought about what you were saying before you opened your mouth? Cally Robinson, an Annuity Specialist for […]

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Professional Telephone Skills Success Story! Dunedin, Hamilton, Christchurch