Theory in Practice – “Emma’s Story”: Customer Service Training in Christchurch, Auckland, Tauranga
You know what? I got 3 customers in the 1st couple of weeks giving good comments on the forms, my first ones ever.
Professional Development Training
A range of great ideas and insight from the expert trainers at pdtraining.com.au
Is Business Like Dating? How and Why? – Business Communications Training in Auckland, Hamilton
However unlike most dates, good business relationships can last many years and provide rich opportunities. Do not put all that at risk through the first 5 seconds of the first call
Why Bother to Train? – Training Courses in Christchurch, Wellington
Internal trainers van be very effective at communicating the corporate brand and message, but what about learning skills that are outside the organisation?
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How to Win Negotiations Every Time! – Negotiation Training in Hamilton, Wellington, Tauranga
Negotiation training will help you to navigate this apparently trackless wilderness and forge the most beneficial deals for your company.
Leadership – What Does It Really Mean?: Leadership Training in Wellington, Hamilton
For a full understanding of different leadership styles and situations in which they can be effective, you can either spend 20 years in a leadership position using trial and error, or…
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Is the Customer Always Right? Customer Service Training Course in Auckland, Tauranga
The reason this must be done gently, is that while the customer is NOT always right, they ARE always the foundation on which your business profitability is based.
Is the Customer Always Right? Customer Service Training Course in Auckland, Tauranga Read More »
Time: The Only Commodity Everyone Needs and Nobody Can Buy – Time Management Training in Christchurch
…meaning that just that one time management tip will save her 4 MONTHS of productive work hours in her future career.
Cold-Calling? This is What You Need to Know – Communication Skills Training in Wellington
When on a call, never show frustration, irritation or anger, remain professional at all times. Cold calling requires great communication skills, as well as Presentation Skills.
The Importance of Commitment in Negotiation: Training Course in Christchurch, Dunedin, Hamilton
If your walk away price is lower than the buyer’s, there is room for negotiation. If not, there will be no deal.
Negotiation is the King of Skills: Negotiation Training in Auckland
…a deepening and strengthening of a business relationship (and therefore ongoing profitability) is one where both/all parties leave the negotiation feeling satisfied with the outcome.
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