When on a call, never show frustration, irritation or anger, remain professional at all times. Cold calling requires great communication skills, as well as Presentation Skills.
If your walk away price is lower than the buyer’s, there is room for negotiation. If not, there will be no deal.
…a deepening and strengthening of a business relationship (and therefore ongoing profitability) is one where both/all parties leave the negotiation feeling satisfied with the outcome.
Negotiation is the King of Skills: Negotiation Training in Auckland Read More »
An important element of your presentation skills toolbox is to always imagine how your audience will receive your presentation.
Defining Presentation Types: Presentation Skills Training in Napier, Wellington Read More »
When presenting, many people lose sight of what is most important:- What is your actual purpose for the presentation?
Presentation Skills – The Naked Truth: Training Course in Auckland, Dunedin Read More »
For him, attending the Leadership Training Course drastically improved his job performance and his chances of future promotion.
Personal Story: Leadership Training Course in Napier, Wellington, Tauranga Read More »
Many teams never work at their optimum. To get your team to work to peak performance you need to have at least the following:
The Power of Teams: Team Building Training Course in Auckland, Christchurch Read More »
The first thing I am always faced with when I run a Customer Service Training Course at pdtraining is how very few people and companies have a detailed picture of who their customers are.
Customer Service Training in Wellington, Napier Read More »
When working on your customer Service strategy with pdtraining its not only essential to have a full description of all your customers, but equally its vital that you are aware of your companies sales process and how the customers came to be customers in the first place.
Every time your team answers the phone they need to visualise it as a cash register ‘ching ching’. They are in the best position to turn this call into a sale.
Think of Your Phone Like a Cash Register: Sales Training in Auckland, Dunedin Read More »
