Call Centre Training


How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Auckland and other cities in New Zealand. One method to handle an angry client on the phone, which is […]

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland


Features and Benefits of Selling – Part 2: Sales Training Course in Auckland, Napier, Christchurch

Development of basic and advanced skills in sales is essential to prepare for challenges and to overcome them successfully. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Auckland, Napier, Christchurch and other cities in New Zealand. Features vs Benefits – Make a List In the previous post about […]

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Features and Benefits of Selling – Part 2: Sales Training Course in Auckland, Napier, Christchurch


Difference between Features and Benefits of Products: Sales Training Course in Auckland, Wellington, Tauranga

If you want to be a successful sales person, you’ll need to understand the difference between the features and benefits of your product or service. If you are looking to train in sales, consider using Sales Training Course offered by pdtraining in Auckland, Wellington, Tauranga and other cities in New Zealand. Next you will need […]

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Difference between Features and Benefits of Products: Sales Training Course in Auckland, Wellington, Tauranga


Overcoming Objections in Sales: Training Course in Dunedin, Christchurch

I recently sat down with two different companies and “pitched” the same product. If you are looking to gain new skills in sales, consider participating in Sales Training Course offered by pdtraining in Dunedin, Christchurch and other cities in New Zealand. One company was a national brand while the other was a local brand. When […]

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Overcoming Objections in Sales: Training Course in Dunedin, Christchurch


Overcoming Objections in Sales: Training Course in Auckland, Tauranga

If you want to be a successful sales person then you’ll need to understand that objections are a part of the sales process. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Auckland, Tauranga and other cities in New Zealand. And always remember selling IS a process; objections are […]

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Overcoming Objections in Sales: Training Course in Auckland, Tauranga