Professional Development Training

A range of great ideas and insight from the expert trainers at pdtraining.com.au

Learn Creative Problem Solving: Training Course in Auckland, Christchurch, Wellington

Leave a Comment / Professional Development Training /

Achieving creative problem solving skills will give you the ability to work as part of a team while trying to solve some current or forecasted problems the business may face. To learn to creatively solve problems, consider participating in Creative Problem Solving Training Course from pdtraining in Auckland, Christchurch, Wellington and other cities in New Zealand. Psychologists and business […]

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Developing Communication Skills: Training Course in Christchurch, Dunedin

Leave a Comment / Communication Training, Effective Communication Course /

What makes a communication skills training essential? To gain new skills in communication, consider using Communication Skills Training Course offered by pdtraining in Christchurch, Dunedin and other cities in New Zealand. There are four primary aspects of a training course: Trainer’s Experience and Delivery Training Environment Training Courseware Interaction with Other Students When attending an interpersonal

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland

Leave a Comment / Call Centre Training, Professional Telephone Skills /

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Auckland and other cities in New Zealand. One method to handle an angry client on the phone, which is

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How to Give AWESOME Customer Service: Customer Service Training in Wellington, Auckland

Leave a Comment / Customer Service, Customer Service Training, Professional Development Training /

Have you ever gone into a store or restaurant and the service was so bad that you promised yourself you’d never go back? To gain skills in serving customers, consider using Customer Service Training Course delivered by pdtraining in Wellington, Auckland and other cities in New Zealand. What was it about the customer service experience that

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Taking Control of Your Inbox: Time Management Training in Hamilton, Christchurch

Leave a Comment / Professional Development Training, Staff Development, Time Management /

If you’re anything like me, the first thing you do at work, after making yourself a cup of tea of coffee, is to open your email program to see all of the new emails that came in overnight. To gain skills to manage time excellently, consider using Time Management Training Course delivered by pdtraining in

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Eight Classic Sales Objections: Overcoming Sales Objections Training in Auckland, Napier

Leave a Comment / Sales Objections Training Course, Sales Training /

When faced with sales objections, only preparedness and skills can help you to overcome them successfully. If you are looking to gain important skills in sales, consider using Overcoming Objections Sales Training Course from pdtraining in Auckland, Napier and other cities in New Zealand. Here is a list of 8 classic sales objections you should be

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Sales Objection, an Opportunity to Solve a Problem: Overcoming Sales Objections Training in Auckland

Leave a Comment / Handling Sales Objections Training, Sales Training /

A sales objection is someone actually saying “I would buy, or I’d think about buying, if it weren’t for this (reason = objection)”. To effortlessly resolve sales objections, consider participating in Overcoming Objections Sales Training Course delivered by pdtraining in Auckland and other cities in New Zealand. Think of a sales objection as an opportunity instead

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