telephone skills training class


How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland

You can learn how to deal with angry clients on the phone by developing specific skills. To gain skills in communicating with clients over the phone, consider using Professional Telephone Skills Training Course delivered by pdtraining in Auckland and other cities in New Zealand. One method to handle an angry client on the phone, which is […]

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How to Deal with Angry Clients over the Phone: Professional Telephone Skills Course in Auckland


Professional Telephone Skills Success Story! Dunedin, Hamilton, Christchurch

A personal learning journey… To excel at telephone conversations, consider participating in Professional Telephone Skills Training Course offered by pdtraining in Dunedin, Hamilton, Christchurch and other cities in New Zealand. Ever had the feeling you should have stopped and thought about what you were saying before you opened your mouth? Cally Robinson, an Annuity Specialist for […]

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Professional Telephone Skills Success Story! Dunedin, Hamilton, Christchurch


The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Auckland, Dunedin

When making a large purchase decision, most consumers will phone 3-4 purveyors of their desired good or service, with the intention of comparing price, service and responsiveness. To build skills in conducting telephone conversations, use Professional Telephone Skills Training Course offered by pdtraining in Auckland, Dunedin and other cities in New Zealand. While your company will […]

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The Importance of Professionalism Over the Phone: Professional Telephone Skills Training in Auckland, Dunedin