Author name: gcastner

What Determines a Good Customer Service Experience: Training Course in Auckland, Napier

Leave a Comment / Brisbane PD Training Courses, Professional Development Training /

But what exactly determines if a customer has a good experience with the service he or she receives when they patronise your business? To gain skills in customer service, consider participating in Customer Service Training Course offered by pdtraining in Auckland, Napier and other cities in New Zealand. The answer is EVERYTHING! Every aspect of a […]

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How Do You Supervise Your Staff? Are You a Tyrant or Push-Over? – Supervision Training in Auckland

Leave a Comment / Professional Development Training, Staff Development, Supervision Training, Supervisor Training /

I’ve written before about how supervising staff is a true art form, and probably one of the most challenging roles you can ever take on. To gain skills in supervising others brilliantly, consider joining Supervision Training Course delivered by pdtraining in Auckland and other cities in New Zealand. In my experience with dealing with direct supervisors,

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Features and Benefits of Selling – Part 2: Sales Training Course in Auckland, Napier, Christchurch

Leave a Comment / Call Centre Training, Sales Training /

Development of basic and advanced skills in sales is essential to prepare for challenges and to overcome them successfully. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Auckland, Napier, Christchurch and other cities in New Zealand. Features vs Benefits – Make a List In the previous post about

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Difference between Features and Benefits of Products: Sales Training Course in Auckland, Wellington, Tauranga

Leave a Comment / Call Centre Training, Sales Objections Training Course, Sales Profiling Tool, Sales Training /

If you want to be a successful sales person, you’ll need to understand the difference between the features and benefits of your product or service. If you are looking to train in sales, consider using Sales Training Course offered by pdtraining in Auckland, Wellington, Tauranga and other cities in New Zealand. Next you will need

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Overcoming Objections in Sales: Training Course in Dunedin, Christchurch

Leave a Comment / Call Centre Training, Sales Training /

I recently sat down with two different companies and “pitched” the same product. If you are looking to gain new skills in sales, consider participating in Sales Training Course offered by pdtraining in Dunedin, Christchurch and other cities in New Zealand. One company was a national brand while the other was a local brand. When

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Overcoming Objections in Sales: Training Course in Auckland, Tauranga

Leave a Comment / Call Centre Training, Sales Training /

If you want to be a successful sales person then you’ll need to understand that objections are a part of the sales process. To gain skills in selling, consider participating in Sales Training Course offered by pdtraining in Auckland, Tauranga and other cities in New Zealand. And always remember selling IS a process; objections are

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Training Others Requires Professional Training: Train the Trainer Course in Auckland

Leave a Comment / Professional Training, Train the Trainer Course /

What Makes a Good Trainer? To develop skills as a professional trainer, do consider participating in Train the Trainer Training Course delivered by pdtraining in Auckland and other cities in New Zealand. OK, so you’ve got that new job you’ve always wanted, but you also realise that part of your new role will be training

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Supervising Staff is an Art Form: Supervision Training in Auckland, Napier, Christchurch

Leave a Comment / Leadership Training, Supervision Training, Supervisor Training /

Supervising Staff is One of the Most Challenging Jobs You’ll Ever Have If you are looking to gain new skills in supervision, consider using Supervision Training Course delivered by pdtraining in Auckland, Napier, Christchurch and other cities in New Zealand. Anyone who has ever been involved with managing staff knows this axiom to be true.

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Leadership Training: Course in Auckland, Christchurch, Napier

Leave a Comment / Executive Development Program, Leadership Training, Professional Development Training /

Leadership for Leaders by Leaders – Experience Matters! To gain important skills in leadership, consider joining Leadership Training Course (2 days) offered by pdtraining in Auckland, Christchurch, Napier and other cities in New Zealand. Your Leadership trainer will be what you expect – an experienced successful leader in their own right who is a remarkable,

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InfoPath 2010 Training Courses in Wellington, Christchurch, Dunedin

Leave a Comment / Infopath 2010, Microsoft Desktop Applications /

pdtraining is now providing affordable and flexible training in all levels of Microsoft InfoPath 2010 in New Zealand. To develop basic skills in InfoPath 2010, participate in MS InfoPath 2010 Essentials Training Course delivered by pdtraining in Wellington, Christchurch, Dunedin and other cities in New Zealand. While pdtraining has always offered Microsoft desktop applications training, we

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