How to Meet Customer Needs – Customer Service Training in Auckland, Napier, Christchurch

To provide excellent customer service, you need to match the priorities of your organisation with the priorities of your customers. Gain important skills in providing customer service by using Customer Service Training Course delivered by pdtraining in Auckland, Napier, Christchurch and other cities in New Zealand. At a minimum, you should be sure that you [...]

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How to Meet Customer Needs – Customer Service Training in Auckland, Napier, Christchurch


14 Principles of Toyota Manufacturing Process – Lean Process Improvement Training in Auckland

When you attend any Lean Six Sigma courses, you’ll be exposed to the Toyota manufacturing process as a model to understand the Lean Six Sigma process. To gain deep understanding and practical implementation of Lean for process improvement, participate in Lean Process Improvement Training Course from pdtraining in Auckland and other cities in New Zealand. [...]

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14 Principles of Toyota Manufacturing Process – Lean Process Improvement Training in Auckland


What Are the Toyota Production Systems? – Lean Six Sigma Executive Briefing in Christchurch, Hamilton, Dunedin

Most Lean Six Sigma training courses will use the Toyota example to explain these 5 key principles of this manufacturing process, so we’ve broken them down for you here to use a review. If you are an executive looking to train in Lean Six Sigma, participate in Lean Six Sigma – Executive Briefing Training Course [...]

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What Are the Toyota Production Systems? – Lean Six Sigma Executive Briefing in Christchurch, Hamilton, Dunedin


How to Stay Positive – Customer Service Course in Auckland, Christchurch

While we can’t control all of the problems and irritations that come up during the day, we can control our attitude and how we react to a situation. To achieve excellence in customer service, consider participating in Customer Service Training Course offered by pdtraining in Auckland, Christchurch and other cities in New Zealand. Tips on [...]

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How to Stay Positive – Customer Service Course in Auckland, Christchurch


Establishing Your Attitude: Customer Service Training in Wellington, Auckland, Christchurch

To some, customer service means going beyond what’s expected of you and having a positive attitude while for others it means adding value and integrity to every interaction. To excel in serving customers, consider using Customer Service Training Course delivered by pdtraining in Wellington, Auckland, Christchurch and many other cities in New Zealand. The greatest discovery [...]

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Establishing Your Attitude: Customer Service Training in Wellington, Auckland, Christchurch


How to Listen Actively: Active Listening Training in Auckland, Christchurch, Hamilton

So what exactly is active listening and how can you use it to improve communication across your organisation? If you are considering training in active listening, consider using Active Listening Training Course offered by pdtraining in Auckland, Christchurch, Hamilton and other cities in New Zealand. Do they engage in other activities while you’re trying to [...]

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How to Listen Actively: Active Listening Training in Auckland, Christchurch, Hamilton


Understanding Lean and Six Sigma: Introduction Training in Wellington, Auckland, Tauranga

If you are in involved with manufacturing or process managemen, you must have heard of Lean and Six Sigma. To gain essential knowledge and skills in Lean Six Sigma, consider using Lean Six Sigma Introduction Training Course delivered by pdtraining in Wellington, Auckland, Tauranga and other cities in New Zealand. Let us first understand what [...]

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Understanding Lean and Six Sigma: Introduction Training in Wellington, Auckland, Tauranga


How to Write Meeting Agendas: Business Writing Skills Training in Wellington

Time is a precious commodity in business; you cannot afford to have discussions in meetings go all over the place. To develop the ability to write business documents brilliantly, consider participating in Business Writing Training Course offered by pdtraining in Wellington and many other cities in New Zealand. Agendas are an integral part in keeping meetings [...]

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How to Write Meeting Agendas: Business Writing Skills Training in Wellington


How to Use Body Language – Training in Auckland, Napier, Christchurch

Body language is a very broad term that simply means the way in which our body speaks to others. To understand and control body language, consider using Body Language Training Course offered by pdtraining in Auckland, Napier, Christchurch and other cities in New Zealand. The way that we are standing or sitting for example can give insight [...]

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How to Use Body Language – Training in Auckland, Napier, Christchurch


What is Non-Verbal Communication? Skills Training in Christchurch, Hamilton, Tauranga

Non-verbal communication is a sub-set of any two-way communicating between people.  To gain new, important skills in communication, consider using Communication Skills Training Course offered by pdtraining in Christchurch, Hamilton, Tauranga and other cities in New Zealand. Humans and primates are especially fond of delivering non-verbal forms of expression even though it often happens in humans without [...]

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What is Non-Verbal Communication? Skills Training in Christchurch, Hamilton, Tauranga


What Are Paraverbal Skills? – Communication Training Course in Auckland, Christchurch

Have you ever heard the saying, “It’s not what you say, it’s how you say it”? It’s true! To gain new skills to master communication, consider using Communication Skills Training Course offered by pdtraining in Auckland, Christchurch and other cities in New Zealand. Many attempts to communicate are nullified by saying too much. Robert Greenleaf Try [...]

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What Are Paraverbal Skills? – Communication Training Course in Auckland, Christchurch