Theory in Practice – “Emma’s Story”: Customer Service Training in Christchurch, Auckland, Tauranga
You know what? I got 3 customers in the 1st couple of weeks giving good comments on the forms, my first ones ever.
Improve Customer Service Training Course
You know what? I got 3 customers in the 1st couple of weeks giving good comments on the forms, my first ones ever.
The reason this must be done gently, is that while the customer is NOT always right, they ARE always the foundation on which your business profitability is based.
Is the Customer Always Right? Customer Service Training Course in Auckland, Tauranga Read More »
The first thing I am always faced with when I run a Customer Service Training Course at pdtraining is how very few people and companies have a detailed picture of who their customers are.
Customer Service Training in Wellington, Napier Read More »