“Management is doing things right; leadership is doing the right things.”
― Peter Drucker
To train in supervision, consider participating in Supervision Training Course delivered by pdtraining in Christchurch, Hamilton and other cities in New Zealand.
Supervising and managing other people is one of the toughest jobs anyone can have. To be a good supervisor means that you can effectively plan, delegate, monitor and measure staff productivity. It also means that you learn to have empathy for others while also holding people accountable to their KPI’s.
Unfortunately many supervisors believe that being tough and unresponsive are good techniques to use when managing staff. This 1-day course teaches best-practice supervision skills and techniques based on world class management principles.
Learn how to set SMART goals, provide formal and informal feedback, manage conflict resolution as well as delegation, accountability and disciplinary techniques.
“No great manager or leader ever fell from heaven, its learned not inherited.”
― Tom Northup
Supervision Training teaches new and existing supervisors how to become more efficient at delegation, best-practice time management principles, target and stretch goal setting, providing feedback for continuous improvement, effective conflict resolution and how to administer discipline when required.
In many organisations well performing employees are promoted to supervisory roles without considering whether that individual has skills as a supervisor or not. Being an effective supervisor is completely different to being an award-winning team member and this training course is perfect for anyone who has been recently promoted to a managerial position.
“Good management consists in showing average people how to do the work of superior people.”
John D. Rockefeller
If internal promotion is part of an organisation’s philosophy, then up-skilling and training new managers should also be included as part of this initiative.
Supervision Training teaches individuals who hold supervisory roles, how to improve their skills, confidence and general management capabilities. This training will benefit both new supervisors and anyone who wants to learn best-practice techniques for supervising others to ensure improved productivity and team cohesion.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Supervision Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.