Effective Interpersonal Communications starts with understanding yourself, your own tendencies, style and preferences and then taking the time to learn about the needs, preferences and communication styles
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It is an indisputable reality that improved interpersonal, written and verbal communication will result in increased customer service, project execution, supervision, leadership and sales
When on a call, never show frustration, irritation or anger, remain professional at all times. Cold calling requires great communication skills, as well as Presentation Skills.