Training in Customer Service – Hamilton – Handling Written Communication

When communicating with customers in writing, customer service professionals must take precautions to prevent misunderstandings. To gain skills in providing customer service, consider participating in the Customer Service Training Course delivered by pdtraining in Hamilton and many other cities in New Zealand. Written communication is more difficult to handle because you cannot use supporting mediums [...]

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Training in Customer Service – Hamilton – Handling Written Communication


Foundation Skills for PA’s and Executive Assistants – Auckland, Napier – Prioritise to Complete Tasks on Time

If you differentiate and separate tasks that are important, urgent and unimportant, then you can improve your productivity. To improve your skills further, consider joining the Foundation Skills for PA’s and Executive Assistants Training Course provided by pdtraining in Auckland, Napier and other cities in New Zealand. When you prioritise tasks, you spend your time [...]

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Foundation Skills for PA’s and Executive Assistants – Auckland, Napier – Prioritise to Complete Tasks on Time


Building Organising Habits: Foundation Skills for PA’s and Executive Assistants – Wellington, Tauranga

Organising is not a favourite hobby of most people, but it helps you to be systematic and orderly. To assist you in furthering your skills as a personal assistant, you may join the Foundation Skills for PA’s and Executive Assistants course delivered by pdtraining in Wellington, Tauranga and other cities in New Zealand. Organising becomes [...]

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Building Organising Habits: Foundation Skills for PA’s and Executive Assistants – Wellington, Tauranga


Coping with Bad Behaviour – Assertiveness and Self Confidence Training Course in Tauranga

To cope with difficult behaviour, you need to do the exact opposite of what the difficult person is doing. Join the Assertiveness and Self Confidence Training Course delivered by pdtraining in Tauranga and other cities in New Zealand to improve your confidence and become more assertive. What To Expect From Difficult People When something comes [...]

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Coping with Bad Behaviour – Assertiveness and Self Confidence Training Course in Tauranga


Assertiveness and Self Confidence Training – Wellington, Christchurch – How Your Appearance Impacts Your Self-Image

Even when we think that we do not, we all judge people by their appearance. To improve your self-worth and develop self-confidence, consider participating in the Assertiveness and Self Confidence Training Course offered by pdtraining in Wellington, Christchurch and other cities in New Zealand. When you see somebody well-dressed, you create a favourable impression of [...]

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Assertiveness and Self Confidence Training – Wellington, Christchurch – How Your Appearance Impacts Your Self-Image


Top Tips For Providing Customer Service Over The Phone – Customer Service Training in Wellington, Christchurch

You depend upon your voice when offering customer service over the phone, but your emotions and body language also affect how you communicate through speech. To enhance your skills in serving customers, consider taking part in Customer Service Training Course delivered by PD Training in Wellington, Christchurch and other cities in New Zealand. Ways In [...]

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Top Tips For Providing Customer Service Over The Phone – Customer Service Training in Wellington, Christchurch


Customer Service Training Course in Dunedin – Online Customer Service Dos and Don’ts

Knowledge of the rules of the Internet and online communication is necessary to protect a company image. If you want to gain knowledge and skills in providing customer service, join the Customer Service Training Course offered by PD Training in Dunedin and other cities in New Zealand. Things You Should Do in Online Customer Service [...]

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Customer Service Training Course in Dunedin – Online Customer Service Dos and Don’ts


Supervision Training in Christchurch – Which Type of Delegation Do You Need

Determining to what degree a team needs to be supervised leads to better management and employee satisfaction. To further your skills in supervising others, consider joining the Supervision Training Course delivered by pdtraining in Christchurch and other cities in New Zealand. It is commonly believed that too much or too little supervision is bad. However, [...]

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Supervision Training in Christchurch – Which Type of Delegation Do You Need


Supervision Training Course – How to Set Expectations – Dunedin, Wellington

Each employee must know what they are expected to do, how they must do it, and where tasks should be completed. If you are a supervisor and you want to polish your skills, participate in the Supervision Training Course by pdtraining in Dunedin, Wellington and other cities in New Zealand. High Expectations or Reasonable Expectations? [...]

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Supervision Training Course – How to Set Expectations – Dunedin, Wellington


Train the Trainer Training – How to Provide Negative Feedback to Trainees – Napier, Tauranga

Feedback must be provided in a positive manner without avoiding the negative. If you are looking to polish your skills as a trainer, participate in Train the Trainer Training Course delivered by pdtraining in Napier, Tauranga and other cities in New Zealand. Any kind of training requires telling the trainees how they are doing. Even [...]

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Train the Trainer Training – How to Provide Negative Feedback to Trainees – Napier, Tauranga


Principles of Adult Learning: How Trainers Must Handle Adult Learners – Train the Trainer Training Course in Auckland

Knowing exactly what adult trainees bring to a class is important in providing the right support to them. You can further your skills as a trainer by participating in Train the Trainer Training Course offered by pdtraining in Auckland and other cities in New Zealand. Adults learn differently from children in many ways. They bring [...]

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Principles of Adult Learning: How Trainers Must Handle Adult Learners – Train the Trainer Training Course in Auckland


Including Emotions in Rational Thinking – Emotional Intelligence (EQ) Training Course – Wellington, Auckland, Napier

Some people are tagged emotional and some rational, but we must be both when decision-making is concerned. To develop the emotional intelligence, consider participating in the Emotional Intelligence (EQ) Training Course by pdtraining available in Wellington, Auckland, Napier and other cities in New Zealand. Emotions do not interfere in rational thinking. On the other hand, [...]

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Including Emotions in Rational Thinking – Emotional Intelligence (EQ) Training Course – Wellington, Auckland, Napier