Customer Service Training Course in Auckland – Practical Steps to Improve Customer Experience

Customers make buying decisions if somebody convinces them that the purchase will benefit them in an important way. To provide your customers an outstanding customer experience, participate in the Customer Service Training Course offered by pdtraining in Auckland and other cities in New Zealand. When a customer enters a store, their intent is to buy. […]

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Customer Service Training Course in Auckland – Practical Steps to Improve Customer Experience


Top Tips on Tactfully Saying ‘No’: Assertiveness & Self Confidence Training – Wellington, Auckland

Saying “no” without using negative words removes the sting from the refusal. To develop an assertive and confident personality, join the Assertiveness & Self Confidence Training Course in Wellington, Auckland and other cities in New Zealand. When a situation arises where there is a need to say “no”, most people either say “yes” or make […]

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Top Tips on Tactfully Saying ‘No’: Assertiveness & Self Confidence Training – Wellington, Auckland


Assertiveness & Self Confidence Training Course in Christchurch – Valuing Yourself, Your Opinion and Your Wishes

People who are not vocal about their wishes and preferences are often misunderstood. If you are looking to build your self-confidence, consider participating in the Assertiveness & Self Confidence Training Course offered by pdtraining in Christchurch and other cities in New Zealand. To be able to speak confidently without sounding aggressive, rude or arrogant, you […]

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Assertiveness & Self Confidence Training Course in Christchurch – Valuing Yourself, Your Opinion and Your Wishes


Top Five Tips for Effective Supervision: Training Course in Christchurch, Wellington

Supervisors need to not only manage the work, but also the well being of employees. To gain further skills in supervising employees, consider participating in the Supervision Training Course delivered by pdtraining in Christchurch, Wellington and other cities in New Zealand. It is essential for supervisors to understand the various factors that affect employees’ work […]

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Top Five Tips for Effective Supervision: Training Course in Christchurch, Wellington