Even the most rational of us are influenced by emotions, from ourselves and others.
If you wish to develop emotional intelligence, you may consider participating in Emotional Intelligence (EQ) Training Course offered by pdtraining in Auckland, Christchurch, Dunedin and other cities in New Zealand.
Even though as humans, empathy is our strength, we must control our emotions in various situations such as when making decisions, dealing with stressful situations, when angry, etc. To limit our emotional reactions or outbursts and avoid its detrimental effects, we must control our emotions.
There are some things that almost always trigger a bad response in us. It may be loud noise, a certain kind of music, an advice a parent always gives, and so on. If you recognise your personal triggers, you will be better equipped to control your reactions.
It is important that you connect the trigger with your response. If you can see the trigger, your reaction and its effect in your mind, then even before you react to the trigger, you will know how you will respond. This knowledge in itself will give you the choice of altering your response.
Focusing on the Outcome
Another method of controlling negative emotional reactions is to focus on the outcome. Ask yourself what outcome do you wish to see in a particular situation? Then consider whether a damaging reaction will remove you from your goal or not. This way, you are telling yourself the best response that you should have. By matching the outcome of the situation with your behaviour/reaction, you can develop better self-control.
Evaluating Others’ Personality
None of us live in isolation. We may live alone and work alone, but we are still a part of various lives, affecting them with our actions. For controlling your own behaviour, you must understand others’ personality and their emotional reactions. For instance, if your neighbour parks his bike before your gate and you find it very annoying, you can either correct the situation by talking to your neighbour about it or alter your own response to it.
If you find yourself in conflict with people with whom you interact closely on a daily basis, such as your colleagues, family, roommates, etc., then you must first understand their personality and handle them accordingly.
It is not always that we can speak our minds, but we can be completely honest with ourselves at all times. When you are handling a difficult situation, you may talk to yourself in your head. Using self-talk, you can:
- Calm yourself
- Check what you say
- Spend some of your anger without communicating it
- Regain control over your emotions
Self-talk helps us to express ourselves without affecting others. It is healing to talk to yourself, but it must not become a habit. You must use self-talk as a tool to develop self-control and not become dependent on it for comfort.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Emotional Intelligence (EQ) Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.