We are constantly trying to decode our environment and the people in it.
To gain knowledge and skills in non-verbal communication, consider the Body Language Training Course delivered by pdtraining in Christchurch, Hamilton, Dunedin and other cities in New Zealand.
Understanding our environment and the people around us helps us to feel safe and in control. In helping us to make sense of our world, non-verbal communication is as important as verbal communication. When we interact with others, we take cues from their body language on how they are feeling and what they are thinking. Even though we are naturally equipped to observe the body language of others, consciously observing it and responding to it means that we can control it.
Positive Body Language
To create a favourable impression with others, you must make a conscious effort to use positive body language. When you use it, you can be sure that the other person will read it, if not consciously, then sub-consciously.
Always smile when you are meeting someone and make eye contact. It is a sign that you are happy to see them and are welcoming to their presence.
The pitch of your voice must neither be too high nor too low. Speak softly and unhurriedly. Know that what you like in others is what they will like in you. Try a smile when speaking to someone. It will always correct the tone and pitch of your voice.
Nod when listening and use positive interjections whenever required. Even when you are required to provide feedback or correct someone, use a positive statement before and after the criticism to reduce its negative impact.
Negative Body Language
You may want to learn about negative body language to identify it and to reduce its use when you communicate with others. Even though negative body language is a valuable tool when faced with threat, you do not want it to affect you adversely in harmless situations.
Frowning expresses your displeasure at something. When you are frowning, others might not feel welcomed to converse with you. It is best to explain yourself to your colleagues or those around you if you are frowning or are in a bad mood because of illness or a personal problem. It is important not to think that others can read the reason behind your discomfort.
Shaking of head is instantly thought of as a denial. Use it carefully and only in situations where you require that response from others.
Avoiding eye contact, facing your body towards the door, looking at your watch, and yawning indicate your disinterest in a conversation. These signs are picked up easily by the other person, so consciously avoid these instincts when communicating.
Touching/rubbing your nose or ear, or fidgeting shows that you are nervous.Crossing your arms indicates that you are on the defence. You will need to consciously tell yourself to calm down to counter these negative expressions. Conversely, you can use positive body language in such situations and it will signal to your mind that you are safe and in control.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Body Language Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.