Top 10 New Zealand Supervisory Skills
Supervisors in New Zealand have the difficult job of bringing the best out of their staff. Though it sounds simple, this requires a unique set of skills. According to Indiana University Bloomington, the role of a supervisor includes goal setting, decision-making, time management, delegation, and communication.[i]
But that is not all. A first-level supervisor must also excel at coordinating, planning, organising, and setting priorities; the Harvard Business Review believes.[ii] For supervisors to succeed in their job, the top 10 core skills to acquire are:
| Communication | 1. | Communicate clearly and precisely through verbal and non-verbal mediums |
| Technical Knowledge | 2 | Have basic computer knowledge, and understand the various equipment and systems |
| Goal Setting | 3 | Know how to set goals that can be achieved smoothly and with minimum of waste |
| Motivating Employees | 4 | Keep employees enthusiastic about their work |
| Delegation | 5 | Understand the different roles and delegate responsibilities accordingly |
| Decision-Making | 6 | Weigh choices, research and analyse when making decisions |
| Change Management | 7 | Be aware of change, and know how to handle it through proper planning and system |
| Meeting Management | 8 | Manage minute-taking, attendees, and outcomes of a meeting |
| Time Management | 9 | Prioritise, delegate and manage tasks effectively |
| Organisation | 10 | Organise tasks for better clarity and management |
Sources
[ii] https://hbr.org/1980/03/let-first-level-supervisors-do-their-job
