Supply Chain Management (SCM) allows efficient management of areas that impact supply and the meeting of demand.
To easily and quickly build skills in SCM, participate in the Supply Chain Management Training Course by pdtraining in Hamilton, Auckland, Tauranga and other cities in New Zealand.
More Control Over Meeting of Demand
To have greater control over the meeting of customer demand, it is essential to manage the supply of raw materials. Earlier, organisations restricted management to the activities within their organisation. This approach led them to suffer losses due to inefficiencies and changes outside the organisation. In today’s global market, supply chain management is considered important because it allows organisations to track and manage the following:
- Suppliers
- Supplies
- Inventory
- Transportation
- Distribution
- Payments
- Customer service
All of these areas are vital in ensuring timely distribution of products and customer satisfaction.
Supply chain management helps companies to prevent disruptions caused by delays or errors by suppliers. It ensures that the supply chain keeps functioning smoothly and efficiently even when there are disturbances due to unforeseen changes and mistakes. This helps to cut down on costs on fixing errors and the loss suffered due to interruptions in distribution.
Customer Satisfaction
The ultimate aim of CSM is customer satisfaction. If a supply chain is inefficient, it directly impacts the availability of the product. This leads to lost sales. In a competitive and highly challenging global market, companies cannot afford to lose customers to another brand. This calls for customer service management where the supply chain network is optimised using the following five stages:
- Planning
- Sourcing
- Making
- Delivering
- Returning
The supply chain is managed at the strategic, tactical and operational level to ensure that there are no interruptions or delays in the supply of raw materials and the timely reaching of the end product to the market.
The New Multi-Organisational Structure
Supply chain management is a part of the new globalised world of business where organisations are more interconnected than ever before. Due to the availability of opportunities, organisations have found it advantageous to integrate their processes that provide them benefits rather than to operate in isolation. These recent changes in the way organisations function is also seen as a new trend in the origin of semi-organisations, individual organisations that collaborate with each other on a scale that was not seen before.
The importance of SCM in this new environment will grow because it provides organisations the sharing of control with the suppliers and other processes that relate to the meeting of demand and customer satisfaction.
Making Improvements in Supply Chain Management
The various operations conducted under SCM allow organisations to identify and evaluate deficiencies and errors. This offers them the opportunity to prevent errors from happening. Bottlenecking, supplier alerts, inventory alerts, etc. allow organisations to keep making improvements in their supply chains. This leads to the lowering of costs and improvement in customer satisfaction.
With changing times, supply chain management has become an indispensable part of an organisation. It is a part of the newer methods of handling operations to grow in a new business environment that demands collaboration.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Supply Chain Management Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.