Effective communication helps in improving work relationships, reducing misunderstandings and building professionalism in an organisation.
Communication Skills Training Course by pd training delivered in Wellington, Auckland and other cities is a forceful training program that provides skills in various types of communications.
Developing skills in interpersonal communication boost the confidence of employees, eliminates friction and helps in smoother running of processes.
Advantages of Skill Development in Communication
Mastering the art of communication has multiple advantages including:
- Increased effectiveness of work processes
- Smoother functioning of processes
- Improved relationships between employees
- Positive relationships between management and employees
- Increased self-worth of employees
- Improvement in performance
- Reduction in friction due to misunderstandings, poor communication
The coming together of many different personalities to achieve similar goals can many times lead to friction. Skill in communication enables employees to handle difficult situations and people with ease. It also helps them to persuade and encourage others to resolve conflicts.
Training in Building Communication Skills
In-depth and comprehensive training in building communication skills includes mastering the many methods of communication including verbal communication, non-verbal communication and paraverbal communication. Communication skills training includes learning tools and techniques including:
- Listening Skills
- Appreciative Inquiry
- Conversational Psychology
- Nonverbal Communication
- Paraverbal Communication
- Verbal Communication
- Understanding Others
- Getting to Know Yourself
- Understanding Communication Barriers
- Considering Others’ Choices and Circumstances
- Asking Questions – When, Where and How
- Mastering the Art of Conversation
Training in mastering communication involves many sets of skills that can be learnt and practiced. Management that is skilled in communication is able to expertly handle employees without creating friction or displeasure among them. A workforce that is positive, content and motivated improves performance and efficiency leading to better productivity.
Organisations with trained professionals in communication skills build a work environment that is geared towards performance and success. Effective communication is used to build cooperation to achieve the ultimate goal of enhancing performance. The building of this skill, that is used every day in multiple situations and with every employee of an organisation, is a priority of successful businesses.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Communication Skills Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.