Employees with a high emotional intelligence can better manage their impulses, communicate with others more effectively, manage change well, solve problems and use humour to build rapport in stressful situations.
To develop emotional intelligence, participate in Emotional Intelligence (EQ) Training Course offered by pdtraining in Auckland, Wellington, Dunedin and other cities in New Zealand.
It’s understandable that emotional intelligence is a highly valued skill in any workplace.
Some of the key outcomes of the course include:
· Define Emotional Intelligence
· Learn the four core skills required for emotional intelligence
· Understand associated verbal and nonverbal communication
· Be able to explain the Social Management & Responsibility implications
· Master tools to regulate and gain control of one’s own emotions
· Use the concepts and techniques in the workplace
According to Wikipedia, Emotional Intelligence is:
“Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. Various models and definitions have been proposed of which the ability and trait EI models are the most widely accepted in the scientific literature.”
So basically, gaining emotional intelligence should equate into a more grounded existence where emotions no longer rule you’re interactions with the world.
Instead of “reacting” based on your emotions, you “act” based on the situation. While having this ability sounds easy, most of us have spent our entire lives being ruled by our emotions.
And that is not an easy habit to break without some sort of experiential training.
Pdtraining delivers 1000’s of professional development courses each year in Wellington, Auckland, Napier, Christchurch, Hamilton, Dunedin and Tauranga, so you can be assured your training will be delivered by a qualified and experienced trainer.
All public Emotional Intelligence (EQ) Training courses include am/pm tea, lunch, printed courseware and a certificate of completion. Customised courses are available upon request so please contact pdtraining on 1300 121 400 to learn more.